Shipping Policy

Hi! Thank you for shopping with

Order Confirmation:

Once you place an order, you will receive a confirmation email, this means we have received your order. We will double check to see if the product is in stock, if the product is in stock, we will capture the payment and process the order to be shipped out. If the product is back ordered, one of our sales will reach out to you and let you know when the product will be back in stock or help you will order cancellation.

Shipping Cost

For most regular priced non-sample orders, You get FREE shipping, you should expect to receive your order within 5-8 days. Need it sooner? Expedited shipping options are available at checkout. 

Certain Tile Collections are subjected to shipping costs.

Flat rate shipping does not apply to closeouts. Additional charges apply for shipping to AK, HI, PR, and the U.S. Virgin Islands.

Charges may also apply to hard-to-reach areas such as military bases and locations only accessible via ferry. These charges will be assessed after your order is processed, and you will be contacted to provide payment for said charges. We will ship your order shortly after we receive payment from you.

Shipping Time

Typically it takes 12-24 hrs for us to process your order, We will usually ship out within 2-3 business days and you should receive your order within 5-8 business days after you order is placed.


Larger orders and delicate material, including most orders of Vanity Cabinet, porcelain tiles, may need to be shipped via freight carriers. The freight company may contact you to set up a delivery appointment. These orders will normally include curbside delivery only.

If you still have question, please reach out to via email, phone or live chat. We'd love to speak to you and answer your questions!


Phone: +1 (484) 394-1415